Directorate of Public Works
DPW provides our joint, enduring military community with quality facilities and first-class services and programs that enhance mission readiness and foster a hometown, good neighbor environment.
Maintenance Service Orders and Appliance Repairs
- Maintenance Help Desk Location: Room 203, Building 3320, Kelley Barracks
- Submit Maintenance Service Order Online
The Help Desk will contact a customer within 24 hours from online submission to validate data and provide a GFEBS order number or an update for existing order. If new work order or update is submitted on Friday or a holiday, the Help Desk will contact a customer during the next working day.
When materials or parts are placed on order, the Help Desk will inform the resident/POC of the status of ordered materials/parts, NLT two (2) work days after material is ordered. Additionally, the contractor will provide the resident/POC with weekly status of ordered materials/parts.
Commercial Telephone: +49 (0)711-729-6200
Defense Switched Network (DSN): (314) 421-6200
Hours of operation: Mon.–Fri., 7:30 a.m.–4 p.m.,
Closed weekends and German holidays
Emergency Line: When life or property is in danger +49 (0) 711-7228-6115 DSN:115
Provides resources, training, and technical expertise to identify, assess, and remediate conditions within the USAG Stuttgart which may have a negative impact on the local environment that may violate U.S. or host nation environmental laws and standards.
In addition, we promote and educate on general environmental issues, including organizing special events to increase environmental awareness.
- Commercial Telephone: +49 (0)711-7228-6131
- Defense Switched Network (DSN): (314) 421-6130
- Hours of operation: Mon.–Fri., 8 a.m.–4 p.m., closed U.S. holidays
Environmental Division Resources:
Contact DPW Customer Service
- Commercial Telephone: +49 (0)711-72286105
- Defense Switched Network (DSN): (314) 421-6105
- Hours of operation: Mon.–Fri., 8 a.m.–4 p.m., closed weekends, closed U.S. & German holidays
- Email your questions and concerns about DPW Maintenance and Construction
More on Service Orders
General & Flag Officers’ Quarters
- Telephone: +49 (0)711-7228-6182 / 6183 / 6184
- Defense Switched Network (DSN): (314) 421-6182 /-6183 /-6184
- Email your questions and concerns about General & Flag Officers' Quarters